Support & Assistance
Need help with your device, payments, or warranty? The GetPhone support team is available 24/7 to solve your issues.
What do you need help with?
Device Repairs & Warranty
Having hardware issues or need a screen replaced under warranty?
File a Hardware ClaimInstallment Payments
Support regarding your EVC Plus payments, daily deductions, or balances.
Payment SupportReach Us Directly
Customer Care Helpline
Call 565
Available 24/7 for urgent assistance
Support Email
support@getphonelimited.com
Ticket responses usually within 2 hours
Digital Assistant
Chat With Us
Click the chat icon on the bottom right
Corporate Inquiries
For bulk institutional orders or partnership negotiations, please contact our corporate desk.
corporate@getphonelimited.com
Submit a Support Ticket
Fill out the form below securely. A support agent will investigate and respond to the email or phone number provided.
Service & Repair Centers
Hardware issue? Bring your device to an official service center or drop-off point.
Mogadishu Main Center
Central Mogadishu
Hargeisa Branch
Hargeisa City Center
Kismayo Branch
Kismayo
Hormuud Service Desks
Nationwide Locations