Privacy Policy

1. Information We Collect

When you use GetPhone services, we may collect the following information:

• Full name and identification details
• Phone number and contact information
• City and location data
• Device preferences and usage information
• Payment history and transaction data

2. How We Use Your Information

Your information is used to:

• Process your device financing application
• Manage your installment payment plan
• Communicate about your account and payments
• Provide customer support
• Improve our services and offerings

3. Information Sharing

We share your information only with our operational partners as necessary to deliver our services, including Hormuud Telecom for payment processing and ZTE for warranty services. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment transactions are processed through secured EVC Plus infrastructure.

5. Data Retention

We retain your personal information for the duration of your financing agreement and for a reasonable period afterward as required by applicable laws and business needs.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications

7. Cookies and Tracking

Our website may use essential cookies to ensure proper functionality. We do not use third-party tracking cookies for advertising purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us at info@getphonelimited.com or visit any GetPhone service point.